Privacy Policy

Privacy Policy
Effective Date: 05/12/2024

1. Introduction
Welcome to Calmiify. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect
We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Address (if provided for shipping purposes)

  • Payment details (processed securely through third-party payment providers)

  • Any other information you provide to us voluntarily

3. How We Collect Your Information
We collect personal information through:

  • Our website (e.g., when you make a purchase, subscribe to marketing communications, or contact us)

  • Social media interactions

  • Customer service inquiries

  • Cookies and tracking technologies (to improve user experience and website performance)

4. How We Use Your Information
We may use your personal information for the following purposes:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending promotional and marketing materials (only if you have opted in)

  • Improving our website and services

  • Complying with legal obligations

5. Marketing and Communications
By providing your email or phone number, you consent to receiving marketing messages from us. You can opt out at any time by:

  • Clicking the "unsubscribe" link in our emails

  • Replying "STOP" to SMS messages

  • Contacting us directly at support@calmiify.com

6. Disclosure of Your Information
We do not sell your personal information. However, we may share it with:

  • Third-party service providers (e.g., payment processors, delivery partners, marketing platforms)

  • Legal authorities if required by law

7. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no data transmission over the internet can be guaranteed as completely secure.

8. Your Rights and Choices
Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for marketing communications

  • Make a complaint about how we handle your information

To exercise these rights, please contact us at support@calmiify.com.

9. Cookies and Tracking Technologies
Our website may use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us
For any questions regarding this Privacy Policy, please contact us at: support@calmiify.com