Return Policy

Return Policy

At Calmiify, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

Returns & Refunds Eligibility

  1. You may request a return within 30 days from the date of delivery.
  2. The product must be unused, in its original packaging, and in resalable condition.
  3. Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

  1. Items that have been used, damaged, or are not in their original condition.
  2. Final sale items or promotional giveaways.

How to Initiate a Return

  1. Contact Us: Email our support team at support@calmiify.com with your order number and reason for return.
  2. Return Authorization: We will provide a return authorization and instructions on how to send the item back.
  3. Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
  4. Processing Time: Once received and inspected, refunds will be processed within 5-7 business days to your original payment method.

Damaged or Defective Items

If you receive a defective or damaged product, please contact us within 7 days of delivery with photos, and we will offer a replacement or full refund.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at [your email].

Refunds

  1. Refunds will be issued to the original payment method used for the purchase.
  2. Shipping costs are non-refundable, except in cases of defective or incorrect items.

For any further questions, feel free to reach out to us at support@calmiify.com. We’re happy to help!